Sergei MENYAILO, Presidential Plenipotentiary Envoy to the Siberian Federal District, Alexander BURKOV, Governor of Omsk Region, and Alexander MURAKHOVSKII, Minister of Public Health in Omsk Region, visited Omsk Center for Disaster Medicine, where the COVID-19 Call-center has been running.
The Call-center is equipped with 10 desks for operators. Medical Volunteers work here daily in two shifts from 8.00 to 20.00. Routinely the Call-center accepts from 300 to 500 calls during the daytime and from 50 to 100 calls at night.
«We often accept calls from people with clinical manifestations of infection: cough, stuffy nose, shortness of breath. It is possible to make a doctor's appointment by calling the hotline number, this is why some people contact us», - said Daria KORCHAGINA, a 5th-year student, a Medical Volunteer of the COVID-19 Hotline.
Most of the time, Omsk citizens concern how to take COVID-19 test and where to get the results, what restrictions due to the pandemic are remaining in force in the Region. Moreover, the operators of the hotline can help to call a doctor and explain a treatment mode developed by the doctor.
Specialists of Omsk Center for Disaster Medicine started to work on a Coronavirus hotline from the first days of the pandemic. They also surveyed and examined passengers who arrived at Omsk airport from dangerous regions and accompanied them to the medical observatories. Since March 2020, the administration of the Center has donated to Omsk Hospitals more than 45 thousand PPE sets, 63 thousand reusable respirators, and over 12 thousand liters of sanitizer.
OSMU Press Center